Shipping Policy

At SlimKaya, we are dedicated to providing a premium delivery experience. This Shipping Policy details our processing times, shipping schedules, and tracking procedures.

1. Order Processing Time

All orders are processed and prepared for shipment within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has dispatched.

2. Shipping and Delivery Timelines

We ship to addresses all across India and select international destinations. Our estimated delivery times are:

• Domestic Shipping (India): 3 to 10 business days depending on your pin code and location (metro vs. non-metro areas).
• International Shipping: 7 to 20 business days depending on customs clearances and regional logistics.

3. Tracking Information

When your order has shipped, you will receive an email and/or SMS notification containing a tracking number and a link to trace your package. Please allow 24-48 hours for the tracking information to update in the courier's system.

4. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. We offer Complimentary Domestic Shipping on all orders above ₹10,000.

5. Delays and Unforeseen Circumstances

While we strive to meet all delivery timelines, shipping delays may occasionally occur due to custom clearances, high volume periods (such as festivals/holidays), extreme weather, strikes, or courier operational limits. SlimKaya is not liable for delayed deliveries caused by third-party shipping carriers.

6. Contact & Legal Details